Resend Policy

Each customer is precious and important to us, so to ensure you can receive your package, we drafted

the Resend Policy for you. But before it, please understand that we can’t control anything for shipment.

We will resend it to you If you have one of the following conditions:

1. You think the items that you received are not fit for you, no exchanging, only resending with $15usd

shipping fee.

2. If the declared shipment time is less than 30 days or equal to 30 days, and it has been more than 30

days since you could track the package online, please contact us, and then we will resend you the

package at once for free.

3. If the declared shipment time is more than 30 days, and it has been more than 60 days since you

could track the package online, please contact us, and then we will resend you the package at once for

free.  

4. if the package is getting lost or seized by customs.please contact us, and we will resend the

package to you for free, and make sure you get it.

Where i can see the “declared shipment time”?

When you are on the checkout page, and then choose the shipping method, you can see the declared shipment

time that follows the shipping method. Free shipping and UPS/FedEx/DHL have different declared shipment

times.